Customer & Staff Safety

 In line with government guidelines, we are advising you of the safety precautions we have put in place to safeguard both our customers and the Snooty Frox team.  It may be necessary to amend these precautions in line with any future government advice and our website will be updated accordingly.

Special occasionwear customers welcome by appointment only:-

We are now welcoming customers wishing to purchase special occasion wear on an appointment only basis.  Each appointment will last for 1.5 hours and can be booked  either by telephone or online.

You are free to attend your appointment with one other adult (children and babies not allowed). We understand and appreciate that you may wish to show other family members the outfits you try on.  You are most welcome to use our free wifi so that you can video and use social media whilst in store.

After each customer appointment we have allowed a further ½ hour to enable your sales stylist to quarantine any clothing that has been tried on, and for the changing room to be disinfected.

Casual wear and home ware customers welcome – no appointment necessary:-

For this department it is not necessary to book an appointment.  However, we are operating on a maximum of three customers in the casual wear/home ware department at any one time.  A member of staff will be on hand to assist.  For the comfort of all customers we are permitting a maximum viewing/purchasing period of ½ hour in this department.

Personal Protective Equipment:-

Hand sanitiser will be available to use once you enter the store and it is requested that you use this before touching any items.  Staff may be wearing masks and gloves.  You are welcome to wear your own mask and gloves (it is important to note that gloves should be clean and not used elsewhere before entering the store).  To reduce the impact of quarantining we will be providing browsing gloves for all customers that do not provide their own.

Toilet and hand washing facilities are available in store.

 Payment:-

Our preferred method of payment is by debit or credit card.   We do not accept AMEX.

Social distancing rules will be enforced throughout the store for everyone’s comfort and safety.  If you feel unwell, please do not come into the store.

Please be courteous and respectful of fellow customers and staff.