Sales and Returns Policy regarding Sale – We offer UK deliveries only via Royal Mail at a charge of £5.99 per order. We know you are keen to receive your purchase and offer, as standard, a 3-5 working day delivery service for all orders going to a UK address. If you are not satisfied with your goods purchased via our online shop we will happily offer you a full refund. You must notify us of your refund request to firstname.lastname@example.org within 14 days of receipt. You then have an additional 14 days to return the goods to us. Goods received outside the 28 day returns period will not be refunded. Please note this applies only to goods purchased through our online store and refunds can only be processed through this site.